fm77 Responsible Gaming —
Safety with Enjoyment
fm77 is here to make sure entertainment never becomes a problem — with deposit limits, self-exclusion, and 24/7 support.
Why Does Responsible Gaming Matter?
fm77 believes that online betting and casino gaming is a form of entertainment — not a source of income. Responsible gaming means managing your own budget, staying mindful of time, and never placing gaming above your other responsibilities in life. We want every player to enjoy the platform with full awareness.
As a platform trusted by millions of users in Bangladesh, fm77 always operates with transparency. Our responsible gaming policy ensures that no player falls into the trap of excessive gaming. If you ever feel that gaming is getting out of your control, use fm77's tools to take action immediately.
To build a culture of responsible gaming at fm77, we have introduced deposit limits, loss limits, time-out, and self-exclusion features. In addition, our 24/7 Bengali-language live chat support team is ready to help you with any issue.
fm77's Tools for Your Protection
Using these tools, you can manage your own gaming experience yourself.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and any request to increase it will take at least 7 days to come into effect.
Deposit ControlTime-Out Break
If you feel you need a break, temporarily suspend your account for anywhere from 24 hours to 30 days. During this period no betting or deposits will be possible.
Temporary BreakSelf-Exclusion
If gaming feels like a problem, you can request to close your account for a minimum of 6 months or permanently. This decision takes effect immediately and the account cannot be reopened until the minimum period has ended.
Permanent ProtectionLoss Limit
Set a maximum amount you can lose within a given period. Once the limit is reached, betting will be stopped automatically.
Loss ControlSession Time Limit
Decide how long you will play each day. When the set time is up, the platform will alert you and log you out automatically.
Time Management24/7 Support
Our Bengali-speaking live chat team is available around the clock. Reach out immediately with any concern or problem — we will listen without judgment.
Round-the-Clock SupportFor Ages 21+ — No Exceptions
fm77 strictly provides services to individuals aged 21 and above. Protecting minors is one of our highest priorities.
Age is verified at registration and identity documents may be requested at any time. If anyone registers with a false age, that account will be closed immediately and any deposited funds will not be returned.
If there are minors in your household, use parental control software on your device and keep your fm77 account password secure from them.
- Age verification is mandatory at registration
- Identity documents may be requested at any time
- Accounts belonging to minors are closed immediately
- Keep your password private to protect your family
- Use parental controls on your device
Recognize the Signs of Problem Gaming
If even one of the signs below applies to you, contact us immediately.
- Placing bigger bets to try to recover money you have lost
- Unable to stop gaming even when asked to
- Spending more time on gaming than on family, work, or studies
- Borrowing money or selling belongings to fund gaming
- Lying to family or friends about your gaming
- Feeling restless or irritable when not gaming
- Unable to stop gaming even when facing financial hardship
- Health suffering due to staying up late to play games
6 Golden Rules for Safe Gaming
Set a Budget
Decide how much money you will spend before you start gaming. Treat this budget as an entertainment expense and never exceed that limit.
Stick to Time Limits
Set a time limit before each session. Use a timer and take a break when the session ends. Regular breaks keep the mind refreshed.
Know Your State of Mind
Never play when you are upset, angry, or under the influence of alcohol. In these states your ability to make decisions is reduced and the risk of greater losses increases.
Never Count on Winning
Gaming is a chance-based activity. There is no guarantee of winning in every session. Set aside a portion of any winnings as well.
Accept Losses
Placing more bets to recover lost money is called "chasing losses" — it is the biggest sign of problem gaming. If you lose, end the session.
Tell Your Family
Let a family member or trusted friend know about your gaming habits. They can keep an eye on things and support you if needed.
We Are Always
Here for You
fm77 is not just a betting platform — we care about the long-term happiness and well-being of our players. Responsible gaming is part of our core values.
How to Use the Protection Tools
After logging in to fm77, you can activate your preferred protection measures in just a few steps.
Log In
Log in to your fm77 account and go to your profile settings.
Open Settings
Find the "Responsible Gaming" section.
Choose Your Limits
Set deposit, loss, or session time limits — according to your needs.
Confirm
Save the setting — reducing a limit is instant, increasing one takes 7 days.
Once self-exclusion or time-out is activated it takes effect immediately. Any attempt to open a new account during this period will also be blocked. For any issues, contact us at [email protected].
Need Help? We Are Always Here
Is gaming becoming a problem? Want to take a break? fm77's support team is ready to listen in Bengali, 24/7. Asking for help is a sign of strength.
Email Support:
[email protected]Explore fm77 Safely
Set up your protection tools and then join your favourite game.