fm77 Terms and Conditions
Please read these terms and conditions carefully before using the fm77 platform. This serves as a legal agreement between you and us.
Table of Contents
- 1. General Terms
- 2. Account Registration and Eligibility
- 3. Account Security
- 4. Deposit and Withdrawal Policy
- 5. Bonus and Promotion Terms
- 6. Betting and Gaming Rules
- 7. Prohibited Activities
- 8. Responsible Gambling Obligations
- 9. Privacy and Data Protection
- 10. Account Suspension or Closure
- 11. Limitation of Liability
- 12. Changes to Terms
These terms and conditions ("Terms") apply between the fm77 platform and its user ("you" or "member"). By accessing the fm77 website or creating an account, you are giving your full consent to these Terms. If you do not agree with these Terms, please refrain from using our platform.
General Terms
fm77 is an online betting and casino platform that provides services for users in Bangladesh. The platform offers cricket betting, live casino, slot games and other gaming categories.
1.1 Applicability of Terms
These Terms apply to the following:
- Using the fm77 website and mobile version
- Participating in any game or betting service
- Receiving bonuses and promotional offers
- Conducting deposits, withdrawals or any financial transactions
- Contacting customer support
1.2 Language and Interpretation
The original language of these Terms is Bengali. If any dispute arises regarding any part of the Terms, the Bengali version will be considered final. In case of any ambiguity, the interpretation by fm77 authority will be considered final.
1.3 Relationship with Other Policies
These Terms must be read together with fm77's Privacy Policy and Responsible Gambling Policy. Those policies are considered part of these Terms and carry equal obligation.
Account Registration and Eligibility
Age Requirement
To open an account and use the services on fm77, you must be at least 21 (twenty-one) years of age. This platform is for those aged 21 or above only. fm77 reserves the right to verify age at any time and accounts that are unverified or underage will be closed immediately.
Geographic Restrictions
This platform operates targeting users in Bangladesh. Users from regions where online gaming is legally prohibited are not eligible to use fm77. It is entirely your responsibility to comply with the local laws of your region.
Registration Requirements
- Each individual may create only one account — multiple accounts are strictly prohibited.
- Providing accurate and truthful information during registration is mandatory (name, address, contact details).
- Accounts created with false or incomplete information may be cancelled at any time.
- The account may only be used by the person who registered it — allowing others to use it is prohibited.
- The account may not be transferred or sold to any other person.
2.1 Identity Verification (KYC)
fm77 reserves the right to verify your identity at any stage. As part of verification, you may be asked to submit a National Identity Card (NID), passport or other valid identity documents. Withdrawals may be held until verification is complete.
Account Security
Ensuring the security of your fm77 account is entirely your responsibility. You must follow the security rules below:
- Keep your password complex and unique, and change it regularly.
- Never share your login details (username and password) with anyone.
- Avoid logging in on public computers or open Wi-Fi networks.
- If you suspect any unauthorized access to your account, notify our support team immediately.
- If account security is compromised, fm77 will not be liable for transactions made from that account.
Deposit and Withdrawal Policy
fm77 provides safe and fast financial transactions through popular payment methods in Bangladesh.
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳500 | ৳800 | Within 1 Hour |
| Nagad | ৳500 | ৳800 | Within 1 Hour |
| Rocket | ৳500 | ৳800 | Within 1 Hour |
| Bank Transfer | ৳500 | ৳800 | Within 1 Hour |
4.1 Deposit Rules
- Deposited funds must be sent from a payment account registered in your name.
- Depositing from third-party accounts is strictly prohibited and may result in the fm77 account being closed.
- After a successful deposit, the verification process may take some time before it is reflected in the account.
- The minimum deposit amount is ৳500 for each method.
4.2 Withdrawal Rules
- The minimum withdrawal amount is ৳800.
- Withdrawal requests are generally processed within 1 hour.
- The required wagering conditions must be met before withdrawing bonus balance.
- Withdrawals may be delayed if identity verification is not complete.
- It is recommended to use the same method for both deposits and withdrawals.
4.3 Currency
All transactions on fm77 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.
Bonus and Promotion Terms
Welcome Bonus
New members at fm77 will receive a 100% bonus on their first deposit up to a maximum of ৳10,000. To receive this bonus, the bonus option must be activated at the time of deposit.
- Wagering Requirement: 10 times (10x) the bonus amount.
- Bonus funds may not be withdrawn until the wagering requirement is met.
- The welcome bonus applies only once per account.
- The bonus is provided only against deposits made with real money — not against bonus balance.
5.1 General Rules for Bonus Use
- Additional terms related to bonus offers will be stated on the promotions page.
- Each promotional offer must be used within a specified period — once the period expires, the bonus will be cancelled automatically.
- Bonus balance cannot be withdrawn from the account; only winnings earned after meeting the conditions may be withdrawn.
- Multiple bonus offers may not be used at the same time unless explicitly stated.
- If fm77 determines that a member is abusing the bonus system, that bonus may be cancelled and the account may be suspended.
5.2 VIP Program
fm77's VIP program has 5 tiers. Weekly cashback benefits are provided at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.5% weekly cashback.
- Gold: Up to 0.7% weekly cashback.
- Platinum: Up to 1.0% weekly cashback.
- Diamond: Up to 1.2% weekly cashback.
Advancement to a VIP tier depends on consistent activity and participation on the platform. Specific benefits and terms for each tier apply separately.
Betting and Gaming Rules
The following rules apply to all games and betting activities on fm77.
6.1 General Betting Rules
- Once confirmed, a bet cannot be cancelled or changed.
- If a bet remains incomplete due to a technical error, fm77 will make a decision after investigation.
- fm77 reserves the right to void bets placed due to unclear or incorrect information.
- In case of any dispute over a game result, the decision of fm77 authority is final.
6.2 Sports Betting
- Before betting on cricket, football and other sporting events, please read the designated betting rules.
- If an event is cancelled, the bet amount will be refunded.
- Odds offered during live betting may change at any moment.
- If unusual or suspicious betting patterns are detected, fm77 may suspend payment pending investigation.
6.3 Casino Games
- All casino games (slots, live casino, fishing, etc.) are operated by RNG (Random Number Generator) based software.
- Each game has its own rules which can be viewed in the game window.
- If a game is interrupted due to a technical issue, fm77 will arrange to resume or cancel it.
Prohibited Activities
The following activities are strictly prohibited on the fm77 platform. Violating these prohibitions may result in permanent account closure and forfeiture of funds:
Strictly Prohibited
- Creating or operating multiple accounts.
- Registering using another person's identity or providing false information.
- Playing games using software bots, automation tools, or artificial intelligence.
- Placing bets with the intent to abuse bonuses or promotions.
- Using the platform for money laundering or illegal financial transactions.
- Exploiting technical vulnerabilities or bugs in the platform.
- Engaging in fraudulent behavior or collusion with other users.
- Threatening, abusive, or harassing behavior toward fm77 staff.
- Operating an account through a third party.
Responsible Gaming Obligations
fm77 places the highest priority on responsible gaming. We believe that gaming should be a source of entertainment, not financial stress.
8.1 Member Responsibilities
- Play within your own financial limits.
- Avoid increasing your bets to recover losses.
- Do not place bets with borrowed money or someone else's funds.
- If gaming is affecting your daily life, family, or work, seek help immediately.
8.2 fm77's Commitment
- Accounts of minors (under 21 years of age) will be closed immediately.
- Temporary or permanent self-exclusion will be arranged upon a member's request.
- The option to set deposit limits will be provided.
- If signs of problematic gaming are identified, support will be offered to the member.
For more details, please read our Responsible Gaming page.
Privacy & Data Protection
fm77 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.
9.1 Data Collection
fm77 collects the following information:
- Personal information provided at registration (name, email, phone number).
- Financial transaction information (records of deposits and withdrawals).
- Platform usage activity (login times, gaming history).
- Technical information (IP address, browser information, device information).
9.2 Use of Information
- For account management and identity verification.
- For processing financial transactions.
- For fraud prevention and security.
- For providing customer service.
- For fulfilling legal obligations.
For more details, please read our Privacy Policy.
Account Suspension or Closure
10.1 Closure by fm77
fm77 may suspend or close any account under the following circumstances:
- Violation of these terms and conditions.
- Providing false or fraudulent information.
- Failure to cooperate with the identity verification (KYC) process.
- Evidence of suspicious financial activity or fraud.
- Being identified as a minor.
- Legal orders or directives from regulatory authorities.
10.2 Closure by the Member
You may contact our 24/7 live chat support or email at any time to close your fm77 account. Before closing the account, please ensure that all pending bets are settled and any available balance is withdrawn.
Limitation of Liability
To the maximum extent permitted by law, fm77 is not liable for the following:
- Losses resulting from gaming disruptions caused by internet disconnection or technical issues.
- Losses arising from your security credentials being accessed by another person.
- Financial losses resulting from your own decisions.
- Delays or errors caused by third-party software or payment providers.
- Circumstances beyond our control (force majeure) — natural disasters, cyberattacks, government restrictions, etc.
fm77 is always committed to operating a safe and reliable platform. However, online gaming inherently carries risk, and it is the user's responsibility to fully understand that risk.
Changes to Terms and Conditions
fm77 reserves the right to change, amend, or update these terms and conditions at any time.
12.1 Notice of Changes
- For significant changes, a notice will be sent to members' registered email addresses.
- Updated terms and conditions will take effect from the date of publication on the website.
- Continued use of the platform after changes have been made will be considered acceptance of the new terms and conditions.
- If you do not agree to the new terms and conditions, you may request to close your account.
12.2 Dispute Resolution
Any dispute or complaint must first be addressed through fm77's customer service department. Contact our 24/7 live chat support or email ([email protected]).